MangoTours Canada Privacy Policy

Effective Date: September 1, 2026

At MangoTours Canada, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and platforms.

• 1. Information We Collect

  When you interact with MangoTours Canada, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment details when booking travel services.
  • Travel Information: Passenger names, dates of travel, passport details, special requests, and booking history.
  • Technical Information: Device type, browser, IP address, cookies, and browsing behavior when visiting our website.
  • Communications: Any correspondence with our customer support team (via email, chat, or phone).

• 2. How We Use Your Information

  We use your information for the following purposes:

  • To process and confirm your bookings.
  • To provide customer support and respond to inquiries.
  • To send booking confirmations, updates, or changes.
  • To detect, prevent, or investigate fraud and unauthorized activity.
  • To improve our website, services, and customer experience.
  • To comply with legal obligations and industry regulations.

• 3. Sharing of Information

  MangoTours Canada may share your information only in the following cases:

  • Airlines & Travel Providers: To issue tickets, reservations, or travel services you purchased.
  • Service Providers: With third-party vendors who help us process payments, manage data, or provide IT support.
  • Legal & Compliance: When required by law, regulation, or legal process.
  • Affiliated Brands: Within our family of companies, including Mango Tours and Travelfast International Inc., for operational and customer service purposes.

  We do not sell your personal information to third parties.

• 4. Cookies & Tracking Technologies

  Our website uses cookies and similar technologies to improve site functionality, analyze traffic, and personalize your experience. You can manage cookie preferences in your browser settings, but disabling cookies may limit certain features.

• 5. Data Security

  We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no online system can guarantee 100% security.

• 6. Your Rights

  Depending on your location, you may have rights under applicable privacy laws, including:

  • Accessing or requesting a copy of your personal data.
  • Correcting or updating inaccurate information.
  • Requesting deletion of your personal data (subject to legal and contractual restrictions).
  • Opting out of promotional communications.

  To exercise these rights, please contact us (see Section 9).

• 7. Children’s Privacy

  MangoTours Canada does not knowingly collect information from children under the age of 13. If we learn we have inadvertently collected such information, we will delete it promptly.

• 8. International Transfers

  As we work with global airlines and providers, your information may be transferred and processed in countries outside your home country. By using our services, you consent to such transfers.

• 9. Contact Us

  If you have questions or concerns about this Privacy Policy, please contact us at:

  MangoTours Canada – Privacy Team
  Travelfast International Inc.
  2185 N California Blvd., Suite 260, Walnut Creek, CA 94596 USA
  Email: booknow@mangotours.ca
  Phone: 1-877-889-9834

• 10. Changes to this Policy

  We may update this Privacy Policy from time to time. Updates will be posted on our website with the “Effective Date” at the top. We encourage you to review this page periodically.